Privacy Policy
Last updated: February 2, 2026
1. Introduction
This Privacy Policy explains how Pickipack ("we", "us", or "our") collects, uses, and protects your personal information when you use our trip planning and packing list service ("the Service").
2. Information We Collect
Information You Provide
- Account information: Email address and optional display name when you create an account
- User content: Packing lists, templates, trip details, bags, and group information you create
Information Collected Automatically
- Usage data: How you interact with the Service, features you use, and actions you take
- Device information: Browser type, operating system, and device identifiers
- Log data: IP address, access times, and referring URLs
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Enable collaboration features (such as group sharing)
- Send important notifications about the Service
- Respond to your inquiries and provide support
- Ensure the security and integrity of the Service
4. Information Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- With your consent: When you choose to share trips with group members
- Service providers: With third parties who help us operate the Service (such as cloud hosting)
- Legal requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You can delete your account at any time, and we will delete your personal information within a reasonable timeframe, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate personal information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Data portability (receive your data in a structured format)
8. Cookies
We use essential cookies to enable core functionality such as authentication and session management. These cookies are necessary for the Service to function properly.
9. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the app.